Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email address, password)
• Personal information for document preparation (names, addresses, dates, financial information)
• Payment information (processed securely through Authorize.net — we never store full card numbers)
• Communications with our support team

We also collect information automatically:

• Log data (IP address, browser type, pages visited, time spent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Prepare your divorce documents
• Process payments and send receipts
• Send service-related communications (order confirmations, document readiness notices)
• Provide customer support
• Improve our services
• Comply with legal obligations

If you opted in, we may send marketing emails. You may unsubscribe at any time.

3. Information Sharing

We do not sell, rent, or trade your personal information. We share information only with:

• Payment processors: Authorize.net (payment processing only)
• Email service providers: To deliver transactional emails
• Legal requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures including 256-bit SSL/TLS encryption for all data transmission. Payment information is handled by PCI-DSS compliant processors. We maintain physical, electronic, and procedural safeguards.

5. Cookies

We use cookies to maintain your session, remember preferences, and analyze site usage. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your account information for the life of your account. Document data is retained for 5 years to allow re-downloads. You may request earlier deletion by contacting support.

8. Children's Privacy

Our service is intended for adults (18+). We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, contact us immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on our website. Continued use of our service after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests:

• Email: [email protected]
• Address: MyDivorcePapers.com, LLC